Our Purpose

Mission Statement

The State of New Mexico Commission for Deaf and Hard of Hearing provides effective leadership, education, advocacy and programs to reduce barriers to the social, economic, educational, cultural and intellectual well-being of Deaf and Hard of Hearing New Mexicans and their families, friends and colleagues.

Vision Statement

Impact and Empower

The State of New Mexico Commission for Deaf and Hard of Hearing is a dynamic resource that will enhance the quality of life for Deaf and Hard of Hearing citizens of New Mexico by being:
  • The recognized advocate in important issues impacting the Deaf and Hard of Hearing community
  • The proactive provider of innovative programs and services
  • The statewide umbrella and information clearinghouse for interested individuals, organizations, agencies and institutions

Legislative Performance Measures

The New Mexico Legislature sets performance measures for the Commission for Deaf and Hard of Hearing every fiscal year. The Commission's performance is outlined below by fiscal year.

Fiscal Year 2012

Legislative Performance Measure Target Year to Date YTD % of Goal Met
Number of workshops & training session conducted 60 113 188%
Number of outreach events coordinated 36 102 283%
Number of review and audits of the Telecommunications Relay Service 1 1 100%
Percent of employee files that contain performance appraisals completed and submitted within State Personnel Guidelines 95% 50% 53%
Average number of relay calls per month 10,000 12,772 127%
Hours provided by the sign language interpreter referral service 30,000 44,287 148%
Number of sign language interpreting mentors 16 15 94%
Number of sign language interpreting mentors 800 1,609 201%
Staff hours devoted to reducing communication barriers 12,000 20,158 168%
Number of clients provided assistance to reduce or eliminate communication barriers 1,000 1,002 100%
Number of information referrals and outreach contacts 10,000 12,142 121%
Number of newly issued New Mexico Community Signed Language Interpreter licenses 15 8 53%

Fiscal Year 2011

Legislative Performance Measure Target Actual Percentage of Goal Met
Number of workshops & training session conducted 40 34 85%
Number of outreach events coordinated 24 92 383%
Number of review and audits of the Telecommunications Relay Service 1 1 100%
Percent of employee files that contain performance appraisals completed and submitted within State Personnel Guidelines 90% 50% 56%
Average number of relay calls per month 10,000 15,568 156%
Hours provided by the sign language interpreter referral service 30,000 25,904 86%
Number of sign language interpreting mentors 16 17 106%
Number of accessible technology distributions 800 252 32%
Staff hours devoted to reducing communication barriers 15,000 6,861 46%
Number of clients provided assistance to reduce or eliminate communication barriers 1,300 747 57%
Number of information referrals and outreach contacts 10,000 8,000 80%
Number of newly issued New Mexico Community Signed Language Interpreter licenses N/A 35 N/A

Fiscal Year 2010

Legislative Performance Measure Target Actual Percentage of Goal Met
Number of workshops & training session conducted 40 107 268%
Number of outreach events coordinated 55 38 69%
Number of review and audits of the Telecommunications Relay Service N/L N/L N/L
Percent of employee files that contain performance appraisals completed and submitted within State Personnel Guidelines N/L N/L N/L
Average number of relay calls per month 10,000 13,213 132%
Hours provided by the sign language interpreter referral service 134 33,161 24,747%
Number of sign language interpreting mentors 18 15 83%
Number of accessible technology distributions 1,500 492 33%
Staff hours devoted to reducing communication barriers 13,000 6,422 49%
Number of clients provided assistance to reduce or eliminate communication barriers 1,100 867 79%
Number of information referrals and outreach contacts 11,000 5,363 49%
Number of newly issued New Mexico Community Signed Language Interpreter licenses N/A N/A N/A